Imelda began her career in the travel industry in 1984. Working as a clerk in Airline Accounting and a desire to learn the business, she quickly broadened her skills by integrating into the world of Corporate Travel. With a fervent and ambitious spirit, Imelda quickly obtained leadership roles over the years such as VIP Agent, Team Leader, and Travel Manager. Her dedication and passion for operational excellence was the driving force behind her success as she continued to evolve, reinventing herself as her responsibilities increased. As a Manager of others, Imelda understood the need for strong customer relations and developed a keen eye for seeking great talent. Her experience in HR, Customer Service and Operations makes her a versatile and divergent professional. Imelda speaks English and Spanish fluently.